Lack of awareness of consumer rights Archives

PROBLEMS OF THE CONSUMER Previously, we learnt that consumers have to make a choice between a need and a want. In addition, they are faced with challenge, in identifying purchasing and using goods and services. These challenges make up the problems that face a consumer. These are: Scarcity of resources Inflation Lack of Information Lack of awareness of consumer rights Scarcity of resources Sometimes resources such as money, goods, time, energy and services may be limited. Inflation This is the rise of prices of goods and services. This results to the purchase of fewer goods/services with the same amount of money that one would have previously used. Lack of Information A consumer needs the right information about goods and services in order to be a wise buyer. When the consumer lacks information, he/she may buy goods and services of low quality, hence does not get value for his or her money. Lack of awareness of consumer rights Many consumers are ignorant about their rights and responsibilities about choice, use and maintenance of goods and services. This may lead to exploitation. Some of the rights include: The right to be heard The right to compensation in case of unsatisfactory goods and services Legal redress if their rights are infringed upon See also FACINGS CLOTHING CONSTRUCTION PROCESSES FOOD PRESERVATION FLOWER ARRANGEMENT FURNISHING THE HOUSE