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Previously, we learnt that consumers have to make a choice between a need and a want. In addition, they are faced with challenge, in identifying purchasing and using goods and services. These challenges make up the problems that face a consumer.

These are:

Scarcity of resources

Inflation

Lack of Information

Lack of awareness of consumer rights

 

Scarcity of resources

Sometimes resources such as money, goods, time, energy and services may be limited.

Inflation

This is the rise of prices of goods and services.

This results to the purchase of fewer goods/services with the same amount of money that one would have previously used.

 

Lack of Information

A consumer needs the right information about goods and services in order to be a wise buyer.

When the consumer lacks information, he/she may buy goods and services of low quality, hence does not get value for his or her money.

 

Lack of awareness of consumer rights

Many consumers are ignorant about their rights and responsibilities about choice, use and maintenance of goods and services.

This may lead to exploitation.

 

Some of the rights include:

The right to be heard

The right to compensation in case of unsatisfactory goods and services

Legal redress if their rights are infringed upon

 

See also
FACINGS

CLOTHING CONSTRUCTION PROCESSES

FOOD PRESERVATION

FLOWER ARRANGEMENT

FURNISHING THE HOUSE

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