The success of any secretarial personnel is strongly dependent on the effective application of some of the basic typing techniques. The techniques that must be mastered in typing for expedient… Read More »DEVELOPMENT IN KEYBOARDING
Manuscripts are handwritten scripts or document. Manuscripts may contain correction additions, alterations and abbreviations etc. Proof correction signs Symbol Text Sign Meaning Caps/u.c Change letter business studies Capital upper case… Read More »PRINTER’S CORRECTION SIGNS
This is made up of cash column, bank column and discount column on both sides of the cash book. CASH DISCOUNT: This is an allowance received or reduction made when… Read More »THREE COLUMN CASH BOOK
This is a cash book that takes care of both cash and bank. It is called double column cash book because it has cash and book column on both debit… Read More »DOUBLE COLUMN CASH BOOK
Cash book is a book of accounting or ledger account used for recording cash receipt and payments of money. It is used to record all cash received and paid out… Read More »CASH BOOK
A petty cash book is a cash book used for recording small or minor expenses of the business. Petty means small, the minor expenses may include postage stamp, carriage, telegram,… Read More »PETTY CASH BOOK
Ledger is a principal book in which transaction are recorded in a summarize form. It is final destination of all transactions in the subsidiary book
Corruption is everywhere, it is a universal problem and everybody wants to eradicate it. The concept of TAP came about because of this reason. T – Transparency. A – Accountability… Read More »BOOK – KEEPING ETHICS
Meaning of Needs and Wants Needs refer to things we cannot do without. There are things we need to satisfy our basic requirement such as food, shelter, cloth. Wants are… Read More »SHOPPING TIPS
Consumerism – Is the actions of individuals and government is responsible to consumer dissatisfaction in exchange relation. In other words, consumerism is a protest of consumers against unfair business practices… Read More »CONSUMER RIGHT
MARKET This is a place where buyer and seller meet together to transact business. Has a place where there is transfer of ownership of goods and services. Examples : Idumota… Read More »MARKET
These are services that make trade easy or facilitate trade. They are: Advertising Banking Communication Insurance Tourism Transportation Warehousing Advertising – is creating awareness in the mind of the… Read More »AIDS TO TRADE
Trade means buying and selling of goods and services to satisfy human wants. In the olden days, trade was carried out by barter system whereby goods are exchanged for goods… Read More »TRADE
Office documents are documents used in an office for business transactions. There are basically two types of office documents which are (i) Sales documents (ii) Purchases document SALES DOCUMENT: are… Read More »OFFICE DOCUMENTS
Incoming mail contains new orders, enquiries, cheques, reports, complaints and any other letter from other business organisation received either by hard or by past. The procedures are: Receive mail from… Read More »PROCEDURES FOR HANDLING INCOMING MAILS
Correspondences are mails, letters suit and received in and out of an organisation. Correspondence can be sent either by post, by hand, electrically by fax and email. Types of correspondence… Read More »OFFICE CORRESPONDENCE
The documents kept by a receptionist include:- Visitors book Telephone message pad or form Business card Request form/visitors slip Telephone directory Appointment register Diary VISITOR’S BOOK:- is used for… Read More »DOCUMENTS HANDLED BY A RECEPTIONIST
Work is any activity people engage themselves (Physical or Mental effort) in order earn a living e.g. teaching, barbing, engineering etc. Right Attitude to work –is having a positive state… Read More »RIGHT ATTITUDE TO WORK
The duties of a receptionist can be divided into two namely: Receiving callers or visitors Handling Telephone calls Receiving callers or visitors She receives visitors warmly She must make an… Read More »DUTIES OF A RECEPTIONIST
The reception office is the first contact office which is well furnished can decorated to create good and lasting impression in the mind of visitor. It is an office where… Read More »RECEPTION OFFICE